Privacy Policy

RayAssist LLC ("RayAssist", "we", "us") respects your privacy. This policy explains what information we collect through this client portal and how we use it.

1. Information we collect

We collect the information you provide when you register and during onboarding: your name, company name, email, phone, WeChat ID, target markets, budget range, products, and any files or messages you share with us.

2. How we use it

• To deliver and manage the services you request.
• To communicate with you about your account, proposals, and reports.
• To prepare quotes, contracts, and invoices.

3. How we protect it

Your data is stored on secured servers. Documents you upload are private and accessible only to you and authorised RayAssist administrators. Passwords are stored using industry-standard one-way encryption.

4. Sharing

We do not sell your data. We share it only with our internal delivery team as needed to provide your services, and where required by law.

5. Your choices

You may request access to, correction of, or deletion of your personal data at any time by emailing support@rayassist.com.

6. Contact

Questions about this policy? Email support@rayassist.com.